Frequently Asked Questions  

Ordering

How do I place an order?

Our items on our website are available for purchase. You can place your order through our contact form on our contact page.

What if the item is not on the website?

You can order directly through us! Just shoot us an email or a call. We promise to get back to you ASAP. 

How do I pay?

We currently accept payments through PayPal only. 

Shipping

How much is shipping overseas?

Shipping costs vary depending on your location and the product(s). We will notify you of the shipping costs when we receive your order. 

How long will it take to arrive?

Arrival times vary depending on your location. Orders from the US and Canada can expect to be around 3 weeks. 

Custom Orders

I see a design I  like, but would like it in a different fabric? 

Contact us and talk to our team to find out how we can work with you. 

I want to order a high number of products.

Contact us and talk to our team to find out how we can work with you. 

I want to support Hearts and Hands by holding fundraisers and selling your products.

In certain circumstances, we are able to sell products at our wholesale prices. Contact us and we'll see what we can do.